Refund Policy

At Interniq, we strive to provide a valuable learning experience through our courses. However, we understand that there may be situations where a refund might be necessary. Please review our refund policy below:

1. Refund Eligibility

Refund requests are considered under the following conditions:

• The request is made within 14 days of the purchase date.
• The request is for a course that has not been started yet (i.e., no content has been accessed).
• The request is made due to technical issues with access to the course content that cannot be resolved by our support team.

2. Non-Refundable Conditions

We do not offer refunds under the following circumstances:

• If the course has been accessed or completed, in part or whole.
• If the refund request is made after 14 days from the purchase date.
• If the refund request is due to a change of mind or other personal reasons.

3. How to Request a Refund

If you believe you are eligible for a refund based on the criteria outlined above, please follow these steps:

1. Contact our support team at support@interniq.com with your order details and reason for the refund request.
2. Provide any relevant information that will help us process your request promptly.
3. Wait for a confirmation email from our support team with further instructions.

4. Refund Process

Once your refund request is received and approved, the refund will be processed through Razorpay. Please note the following:

• Refunds may take 5-7 business days to be processed and reflected in your account.
• The refund will be credited to the original payment method used at the time of purchase.

5. Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us:

• Email: interniq.tech@gmail.com
• Phone: 9150510835

Thank you for choosing Interniq. We appreciate your understanding and cooperation.